Xrayexpress can help with your animal x-ray needs!
Many Vets today have gone to digital x-ray, and no longer offer hard copy analog x-ray film to their clients. The images are provided to you using a CD or DVD that can be viewed in your computer. While this saves time and money, it can present problems if you are trying to submit required film for evaluation to the governing bodies of your breeds that only accept x-ray film for evaluation.
Xray Express has converted digital images to x-ray film for over 7 years to help owners/breeders submit the required film for evaluation. Orders are processed within 24 to 48 hrs. of receipt on our office. Below are some tips and instructions that will make the process smooth and hassle free.
We can take your digital images on CD/DVD and convert them to hard copy x-ray film for submission. Most images created by veterinarians today are in one of two formats: Dicom and jpeg. Either can be converted to x-ray film. We often hear, “can I just email you the jpegs”? Yes, they can be sent via email as attachments however, we get our best conversions using jpegs when they come on the CD your Vet has given you and you have sent to us. If you choose to email your x-ray, please make sure they are high quality.
How to send CD’s to Xray Express for conversion to x-ray film.
Once you Vet has taken the images and given you the CD, please do the following before sending the CD to us for conversion to x-ray film: Please view the images and any information that the vet has put on the images. Most governing bodies require specific items of information be on each image. Please ensure that this information is on each image and correct.
we cannot make any changes or add/remove any information on the x-rays; we only print what is sent to us. This is to ensure the integrity of the program.
This specific information can be found on the governing bodies websites or on the paperwork that will need to be submitted to them.
After confirming the information is correct, please count the number of images that are on the CD. There are usually 3 images, one hip and one each of the left and right elbows. Vets will sometimes take more than one shot, especially of the hips due to movement or placement issues. We are not qualified to choose which image should be printed; please tell us which ones you want. Image sequence numbers are normally in the bottom right-hand corner of the shot and will allow us to print the one you have selected. If no preference is made, all images will be printed and charged for. We ask that you do not send us any paperwork or forms (Pedigree, AKC, submission forms etc.) with your order. Please send these with the returned film once you have received your order.
Please visit our online order form
Shipping: We recommend USPS using Priority Mail with Delivery Conformation. This provides a tracking number and conformation that your order has been received. To ensure that your CD arrives safely, a padded, bubble mailer and some cardboard should be used to protect your CD.
Return Shipping: We use USPS Priority Mail with Delivery Conformation for returns Please email us with special shipping instructions before sending your order to us. Orders are returned to the clients address on the order form unless other special arrangements are made.
Canadian Clients Only: we will send the film to the USCA or WDA directly from here. This is due to the customs delays that have been encountered when we send the film back to you in Canada. I don’t know why but it always gets delayed at the border sometimes for several days. Please do not send any paperwork with the CD, once the film is ready to send back, you can send the paperwork to the USCA or WDA from your home. You should call the organization that you are going through to let them know I will be sending films directly to them.
If you have any questions or concerns, please contact us at sheri@xrayexpress.net or call/text 254-271-7026. We are happy to help and answer any questions